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eCommerce Website Maintenance

We check and monitor the health and performance of your eCommerce website, and keep your website content fresh and relevant


What can you expect from our website maintenance service

  • We work on a staging environment to ensure all changes and updates work properly before deploying to your live site.
  • We provide data analytics of both the website’s technical and content SEO to help you fine tune your digital marketing efforts.
  • We keep your website in sync with Google’s algorithm changes which helps with your SERP ranking.
  • We abide by the recommended best practices to remove the outdated and unwanted to keep your website lean and fast.
  • We regularly update security patches, scan for malware and monitor the health status 24/7 to keep your website safe and secure.
  • We can help keep your website fresh and relevant by updating your content regularly to improve customers’ return rate and increases search engine index frequency.


We keep your website healthy, fresh and relevant


Keep your website healthy, secure and relevant

  • Check and remove deadlinks
  • Update hyperlinks
  • Spam cleanup
  • Website backup
  • Database cleanup
  • Database optimisation
  • Database backup
  • Update Plugins
  • Update Theme
  • Update WordPress
  • 15 minutes of consultation per month
  • Staging Environment
  • Priority E-mail Support


Contact us if you have questions that are not answered here. We are always happy to clear any concerns you have.

FAQ - eCommerce Cloud Solutions - Digital Agency

FAQ on Website Maintenance Service

  • General
1. How often do I need to maintain my website?

Regular maintenance will help enhance your website performance and improves your SERPs ranking. It is also important to keep your website up to date with the latest software versions and security patches.

We recommend at least once a month maintenance for all types of websites. The scope and maintenance frequency will vary depending on the scale and nature of your website.

2. Do you provide website maintenance service for website that is not designed and developed by you?

Yes, we provide website maintenance services for websites that are not designed and developed by us. However, customers who engage in our website design and development service can enjoy better pricing when they sign up for our website maintenance package within a month of project completion.

3. Do you provide ad-hoc website maintenance service?
Yes, you can check out our ad hoc website maintenance service or contact us for the latest rate.
4. What happens if the latest software updates are incompatible with my website?

We perform all tests and updates in a staging environment. We can detect any incompatibilities from the staging environment, which ensures your production site will not be affected. We will advise how to rectify the incompatibilities, and you can decide if you would like to proceed with the proposed solution.

5. Will there be any downtime during maintenance work?
We perform website tests and updates in a staging environment to ensure they will work as intended. The approved will be deployed to the production website with minimal disruptions.

If you are using our cloud web hosting service, we can leverage the cloud infrastructure to eliminate avoidable downtime.

6. Do I have to pay extra for a staging environment?

Our web maintenance package includes one staging environment. You don’t have to pay extra to set up a staging environment unless you require more than one.

7. Does the website maintenance package include content creation?

Our default website maintenance packages do not include content creation. Content creation is available as an add-on service.

For ad hoc content creation service, you can check out our on-demand deliverables service. For regular content creation, we recommend Our Units Plans for better pricing and efficient digital asset management.

8. Does the WordPress website maintenance package include plugins license?

Our website maintenance packages do not include the purchase of plugins license.


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