eCommerce Website Maintenance

We check and monitor the health and performance of your eCommerce website, and keep your website content fresh and relevant

OUR WEBSITE MAINTENANCE SERVICE

What can you expect from our website maintenance service

We work on a staging environment to ensure all changes and updates work properly before deploying to your live site.

We provide data analytics of both the website’s technical and content SEO to help you fine tune your digital marketing efforts.

We keep your website in sync with Google’s algorithm changes which helps with your SERP ranking.

We abide by the recommended best practices to remove the outdated and unwanted to keep your website lean and fast.

We regularly update security patches, scan for malware and monitor the health status 24/7 to keep your website safe and secure.

We can help keep your website fresh and relevant by updating your content regularly to improve customers’ return rate and increases search engine index frequency.

WEBSITE MAINTENANCE PLANS

We keep your website healthy, fresh and relevant

Starter Website Maintenance

5 Units

SGD800/Month

✓ Ideal for small-scale website up to 30GB in disk size
✓ 15 minutes consultation
✓ 5 hours of maintenance work
✓ 1 scheduled maintenance
✓ Minimum commitment period 6 months

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Growth Website Maintenance

10 Units

SGD1600/Month

✓ Ideal for corporate informational website, small to mid-scale e-commerce website up to 60GB in disk size
✓ 15 minutes consultation
✓ 10 hours of maintenance work
✓ 1 scheduled maintenance
✓ Content Update
✓ Technical SEO Audit
✓ Minimum commitment period 6 months

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Scale Website Maintenance

15 Units

SGD2400/Month

✓ Ideal for e-commerce website, multisite or large-scale website up to 100GB in disk size
✓ 15 minutes consultation
✓ 15 hours of maintenance work
✓ 1 scheduled maintenance
✓ Content Update
✓ Technical SEO Audit
✓ Daily Monitoring
✓ Minimum commitment period 6 months

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Ad Hoc Website Maintenance

8 Units

SGD1280

✓ Up to 20GB (Upgrade options available. Do contact us for a customised package if your website is larger than 20GB)
✓ 15 minutes consultation
✓ Up to 5 hours of maintenance work
✓ Check and remove deadlinks
✓ Update hyperlinks
✓ Spam cleanup
✓ Database optimisation
✓ Database backup
✓ Update plugins
✓ Update WordPress versions
✓ Update Theme’s version

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ALL WEBSITE MAINTENANCE PLANS INCLUDE:

Keep your website healthy, secure and relevant

Check and remove deadlinks
Update hyperlinks
Spam cleanup

Website backup
Database cleanup
Database optimisation
Database backup

Update Plugins
Update Theme
Update WordPress

15 minutes of consultation per month
Staging Environment
Priority E-mail Support

FAQ on WEBSITE MAINTENANCE SERVICE

Contact us if you have questions that are not answered here. We are always happy to clear any concerns you have.

FAQ - eCommerce Cloud Solutions - Digital Agency

FAQ on Website Maintenance Service

General

1. How often do I need to maintain my website?

Regular maintenance will help enhance your website performance and improves your SERPs ranking. It is also important to keep your website up to date with the latest software versions and security patches.

We recommend at least once a month maintenance for all types of websites. The scope and maintenance frequency will vary depending on the scale and nature of your website.

2. Do you provide website maintenance service for website that is not designed and developed by you?

Yes, we provide website maintenance services for websites that are not designed and developed by us. However, customers who engage in our website design and development service can enjoy better pricing when they sign up for our website maintenance package within a month of project completion.

3. Do you provide ad-hoc website maintenance service?

Yes, you can check out our ad hoc website maintenance service or contact us for the latest rate.

4. What happens if the latest software updates are incompatible with my website?

We perform all tests and updates in a staging environment. We can detect any incompatibilities from the staging environment, which ensures your production site will not be affected. We will advise how to rectify the incompatibilities, and you can decide if you would like to proceed with the proposed solution.

5. Will there be any downtime during maintenance work?

We perform website tests and updates in a staging environment to ensure they will work as intended. The approved will be deployed to the production website with minimal disruptions.

If you are using our cloud web hosting service, we can leverage the cloud infrastructure to eliminate avoidable downtime.

6. Do I have to pay extra for a staging environment?

Our web maintenance package includes one staging environment. You don’t have to pay extra to set up a staging environment unless you require more than one.

7. Does the website maintenance package include content creation?

Our default website maintenance packages do not include content creation. Content creation is available as an add-on service.

For ad hoc content creation service, you can check out our on-demand deliverables service. For regular content creation, we recommend Our Units Plans for better pricing and efficient digital asset management.