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We Honour your Freedom of choice

No locked-in long-term agreement. We provide multi-disciplinary services on a short-term retainer plan. We strive to make staying with us a freedom of choice and an easy choice to make.

SUPPORT RETAINER UNIT PLANS

We function as your remote team just a phone call or email away

Scale your operations and build your creative and digital team on cloud

Business goes through seasonal cycles and can benefit from flexible workforce arrangement. Our short-term retainer Unit plans allow businesses to scale their operations more effectively and economically.

Hiring, training and managing new headcounts often interrupt the business flow and may not be productive for a temporary hire. Sometimes a specialised skill set is needed to complement existing workforce arrangements and to fit in quickly without hand-holding.

Our short-term retainer Unit plans allow businesses to scale their operations more effectively and economically. Stakeholders can tap into diverse skillsets of over 18 years of professional experience and at better pricing.

With our Unit Plans, you decide on the length of the commitment period based on what and when you need.

SCALABILITY, FLEXIBILITY and EFFICIENCY

Our Unit plans offer the scalability, flexibility and efficiency that work with businesses of any scale

We offer over 18 years of diverse background experience, skillsets and knowledge at a fraction of the cost

Our transparency allows stakeholders to make more informed decisions and be in better control of their budget planning
Our Unit plans are on a short-term renewable basis to allow stakeholders to scale effectively for cyclical demands
Stakeholders can work with a professional and dedicated virtual team to minimise the disruptions in the business flow for in-house placement
Stakeholders have access to a range of multi-disciplinary professional services with digital assets management to achieve brand cohesiveness
We provide a dedicated point of contact to reduce the hassles of briefing and re-briefing your business requirements to multiple contacts

UNIT PLANS

Our short-term retainer Unit plans have you covered for rainy and sunny days

Number of Units for your account monthly. Please inform us at least seven working days in advance if you require more than the allocated Units for a particular month. Please note it is subject to schedule availability.

Maximum 4 unused Units can be rolled over to next month.

ALL UNIT PLANS INCLUDE:
  • Priority Turnover
  • Digital Assets Management on Cloud
  • 20 minutes of consultation per month
  • Units can be used on on-demand deliverables

FAQ on SUPPORT RETAINER UNIT PLANS

Contact us if you have questions that are not answered here. We are always happy to clear any concerns you have.

FAQ - eCommerce Cloud Solutions - Digital Agency

FAQ on Creative Retainer Unit Plans

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1. How can businesses benefit from Unit Plans?

Unit Plans are specifically catered to businesses with high volumes of marketing activities that require a large number of creative and digital deliverables over specific periods. These short-term retainer plans enable companies to adjust their operations dynamically, avoiding disruptions often associated with hiring new staff or training temporary employees. Additionally, they offer more favorable rates than on-demand services, allowing for more cost-effective operational scaling.

With a commitment of just 3 to 6 months, these subscription-based services offer businesses the flexibility to choose their engagement duration based on immediate needs. Each plan includes a dedicated point of contact, ensuring personalized service to align closely with the client’s unique requirements, thereby enhancing communication and project efficiency.

The Unit Plans provide access to a diverse range of professional skills and over 18 years of experience, fully capable of delivering high-quality work and integrating seamlessly with your existing operations. All of this comes at a fraction of the cost of permanently hiring someone with a similar level of expertise.

Through these plans, businesses gain the flexibility to manage project loads more effectively while maintaining continuity and reducing operational costs.

2. What can I use the Units for?

You can use the Units for all on-demand deliverable services that are listed on our website. This provides you with the flexibility to access various services as needed.

3. How do I use the Units to order the deliverables?

When you purchase a Unit plan, your Units wallet will be credited with the equivalent amount in dollar value.

At the checkout, when ordering a deliverable, you will have the option to pay using your Units wallet. The total cost of your order will be automatically deducted from your Units wallet.

If you need any assistance during the ordering process, please contact us ; we are happy to assist you with the ordering process.

4. I need more than 50 Units per month, do you have a bigger Units plan?

Yes, we do. For needs exceeding 50 Units per month, please contact us to discuss a customized package tailored to your specific requirements.

5. How can I check the balance of my Units Wallet?

You can view the order history and the balance of your Units Wallet directly in your account when you sign in. Additionally, you will receive an email notification each time you use the Units Wallet for any checkout of deliverables.

6. I can't find the exact deliverable package I need on your website, is it possible to customise one?

Yes, it is possible. Please contact us to discuss creating a customized package that meets your specific needs.

7. Is there an extra fee for package customisation?

No, there is no extra fee for customizing a deliverable package. You will only pay for the services included in your customized package, with no additional customization charges.

8. Can I use more than the allocated Units per month?

Yes, you can. If you anticipate needing additional Units in a specific month, please inform us at least seven working days in advance. Please note that the availability of additional Units is subject to our workload and schedule availability.

9. Why do you need to allocate a certain number of Units per month?

We allocate a specific number of Units each month to ensure we maintain the high quality of work for our clients. This approach helps us manage our resources effectively, preventing overselling and under-delivering. By doing so, we can dedicate the necessary attention to each project, ensuring that every client receives excellent and consistent results.

If you need additional Units in any given month, please let us know at least seven working days in advance so we can accommodate your request, subject to our availability.

10. Are there a single point of contact handling my account?

Yes, a dedicated contact will be appointed to handle your account. This ensures personalized and consistent service throughout our engagement.

11. What is the payment term?

Our Units Packages require prepayment and are non-refundable. Once your payment is cleared, we will prepare your account and be ready to begin work.

12. What payment methods do you accept?

We are based in Singapore and accept payments via bank transfers, checks, and PayNow for clients with Singapore bank accounts. For international clients, we accept payments via PayPal.

ON-DEMAND CREATIVE & DIGITAL DELIVERABLES

Customise your sales and marketing deliverables on our self-checkout platform

Logo & Visual Identity Design

Logo & Identity Design

Print Design Service

Print Design

Website Maintenance

Website Maintenance

Website Design Development Category

Website Design & Development

Digital Marketing Service

Digital Marketing

Digital Design Category

Digital Design

Maintenance Support

Maintenance & Support